FAQs

General Information

What are your delivery time?

1-3 days for Non Rural

3-5 days Rural

How do I locate a book?

Do a search from the front page. 

What should I do if the book I received is incorrect or damaged?

Contact us so we can solve any issues

Can I place a special order?

Not yet equipped to take special orders

How do I check my order status?

The details should be in your account. If not contact us

Can I place my order over the telephone?

No we are not setup to take orders over the phone

Products & Services

Is it safe to pay by credit card?

Yes it is

When is my credit/debit card charged?

When your order is processed online

How do I make payment?

Input details online

What is my shipping charges?

Find them in the shipping policy

When will I get the books I ordered?

When they get there usually 1-3 days

Can I place my order over the telephone?

No we don’t have that ability