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- If you encounter any issues with your order, please contact us at admin@bookplace.xyz or use the contact form by clicking here.
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- Refunds are eligible for unused items in their original packaging, as long as you inform us within 14 days of receiving the item.
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- After notifying us, you have an additional 14 days to return the items to us.
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- Customers are responsible for covering return postage costs and ensuring the safe transit of items.
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- Refunds will be issued within 14 days after we receive and verify the returned items are in a resaleable condition, using the original payment method.
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- Accept returns for both defective and non-defective products
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- Exchanges Not accepted
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- Product condition
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- New only
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- Window 14 days
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- Method By mail
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- Return label Customer responsibility
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- Refund processing time 2 days
Return Address: Please Email us at admin@bookplace.xyz for our New Zealand address.
Contact us at admin@bookplace.xyz for questions related to refunds and returns.